Disasters happen, and many companies have placed their faith in what they thought were sufficient backups, only to find them deficient when it came to the crunch. Being unprepared in such situations can impose crippling costs on even the largest organizations, whether in the form of a legal liability, disruption to operations, or significant revenue loss.

Here, at Support IT, we understand that a well-rounded backup regime is only part of the bigger picture; that no matter how well-planned and managed, sometimes backups alone are not enough. What you need is a plan for coping with all possible disaster scenarios – including how to prevent them.

A Consultative Approach to Disaster Recovery

Support IT approaches the concept of business continuity and disaster recovery from the position of the client. We aim to understand the critical failure points within your business and then create a custom-made plan for workplace recovery to counteract them.

If your business depends heavily on data – as most do – such a recovery plan can save you colossal amounts of time and money should your business be affected by a cyber-attack, equipment failure, or another risk to your workflow.

We start with a discussion and we will work closely with primary stakeholders, identifying main failure points and critical systems upon which business continuity is dependent. This enables Support IT to define exactly what is needed from a technology point of view, to keep your company operating at a bare minimum level in the event of a disaster.

A Plan for Continued Operation

Based on what we have learned during the consultation phase, we will develop a business continuity plan that will provide everything required to keep your business functioning, should a worst-case scenario develop.

One of the key deliverables of the business continuity plan we develop is the segregation of critical systems from non-critical systems. In the event of a disaster, the goal is to keep the company operating, not to provide 100% service coverage for every application. This is the fundamental backbone of a solid plan: to provide the minimum level of required services to keep the company trading, but with a 100% success rate.

Your data is the lifeblood of your business. When a data disaster happens, the ability to quickly recover and retrieve lost files can be critical to your company’s future. With Support IT disaster recovery and continuity, you can rest easy knowing that the most important functions and processes at your business will survive even ‘worst-case scenario’ data loss. It’s this kind of security that helps you rest easy, even when your business is at its most vulnerable.